1. How would you design an end-to-end workflow for a new onboarding or lending product, and ensure alignment across risk, compliance, and operations teams?
2. Tell me about a time when data from different systems didn’t match. How did you determine which source to trust and what actions did you take next?
3. Describe how you would work with QA/UAT teams to ensure test cases fully cover business requirements, edge cases, and risk scenarios.
4. How do you approach documenting a process that has never been formally documented before, especially when SMEs (subject-matter experts) disagree on the actual workflow?
5. Suppose a technical team says a requested feature is “too complex” or “not feasible.” How would you navigate that situation while still meeting business needs?
6. How would you evaluate the success of a BA-led initiative after deployment? What metrics or qualitative indicators would you look at?
7. A regulatory requirement needs to be implemented quickly but several teams have competing timelines. How do you coordinate delivery without sacrificing accuracy or compliance?
8. Describe a situation where you proactively identified a process or system risk before it became a major issue. What analysis did you perform, and how did you communicate the findings?