1. How would you approach defining requirements for a system enhancement when different business partners provide conflicting inputs?
2. Walk me through how you would analyze a broken or inefficient process and propose a redesign that balances customer experience and operational risk.
3. Describe how you would validate data quality when integrating information from multiple upstream systems.
4. How would you translate a business objective (e.g., improving fraud detection, reducing onboarding time) into measurable BA deliverables?
5. Tell me how you manage change requests during a project — how do you assess impact and communicate decisions to stakeholders?
6. What’s your approach to preparing a cross-functional team for UAT, especially when timelines are tight and resources are limited?
7. How do you ensure alignment between business requirements and technical implementation throughout the SDLC?
8. Describe how you would communicate a complex system dependency or limitation to senior leadership who have limited technical knowledge.