1. Walk me through how you would elicit requirements for a new lending-product module when compliance, front-office, and back-office stakeholders all have different expectations.
2. Describe how you would convert a manual operational workflow into a standardized system workflow, and how you would identify potential risk or failure points.
3. If two legacy systems produce conflicting data for the same report, how would you determine which source to trust and what investigation steps you’d take?
4. How would you define acceptance criteria and measurable success metrics for a new feature before handing it off to development?
5. Tell me about a time you had to manage shifting requirements and still keep stakeholders aligned and delivery on track.
6. How would you structure and coordinate UAT across several teams to ensure proper coverage, issue tracking, and timely sign-off?
7. A critical bug appears right after deployment — walk me through how you’d triage, communicate, and drive resolution with both business and tech.
8. How would you explain a technical limitation or dependency to senior leadership in a way that balances clarity, risk impact, and decision-readiness?